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Refund policy

Return & Refund Policy

Thank you for shopping with Raj Royals. We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.


Returns

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns:

To be eligible for a return, your item must:

  • Be in the same condition you received it

  • Be unworn or unused

  • Have all original tags attached

  • Be in its original packaging

  • Include the receipt or proof of purchase

How to Start a Return:

To initiate a return, please contact us at rajroyal840@gmail.com.


Once your return is approved, we will:

  • Email you a return shipping label

  • Provide instructions on how and where to send your package

Note: Items sent back to us without first requesting a return will not be accepted.


Damages and Issues

Please inspect your order upon receipt and contact us *within 48 hours if:

  • The item is defective

  • The item is damaged

  • You receive the wrong item

We’ll evaluate the issue and make it right as quickly as possible.


 

Exchanges

The fastest way to get what you want is to return the item you have. Once your return is accepted, you can place a new order for the desired item.

No exchange/replacement


European Union Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery for any reason and without justification.

To qualify:

  • The item must be unused, with tags, and in original packaging

  • Proof of purchase is required


Refunds

Once we receive and inspect your return, we will notify you of the approval status.

If approved:

  • A refund will be credited to your original payment method within 10 business days

Please note:

  • It may take additional time for your bank or credit card company to process and post the refund.

  • If it has been more than 15 business days since your refund was approved and you haven’t received it, contact us at rajroyal840@gmail.com.

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